Can you ship my orders with DHL, UPS or Fedax even i want to pay more?
Alisa
Last Update 1 年前
No, we cannot.
Parcels sent via DHL or any other express shipping carrier can sometimes get stuck at customs for various reasons. Once the parcels get stuck and send back to us , we will have to pay 3-4 times more shipping fee.
Common reasons for parcels get stuck include:
- Customs Inspection: Customs authorities inspect packages to ensure they comply with import/export regulations. This can take time, especially if they have a backlog of packages to inspect.
- Documentation Issues: Incomplete or incorrect customs documentation can lead to delays. Ensure that all required paperwork is accurate and complete.
- Customs Duties and Taxes: If customs duties or taxes are owed, the recipient may need to pay them before the package is released.
- Restricted Items: Customs may seize or delay packages containing prohibited or restricted items.