My newest orders from my shopify store are not showing on the "Pending Payment" page on Speedfulfill.
Alisa
Last Update há 10 meses
Sometimes, you may notice that orders from your Shopify store do not appear on the "Pending Payment" page in the Speedfulfill app. Don't worry—this is completely normal for the following reasons:
1. Order Synchronization DelayIt takes about 30 minutes for Shopify to automatically push order information to the Speedfulfill app.
If you want your orders to appear in the app immediately for fulfillment. In such cases, you can manually sync the orders to the Speedfulfill app.
2. Unquoted ProductsIf your products have not been quoted yet, any orders for those products will appear under the "Quoting" tab in the app instead of the "Pending Payment" tab. You can also find these orders under the "All" tab. If it is so, please push your Speedfulfill agent to quote for your product as soon as possible.
3. App Bug
Though it happens very rare, if the above two case do not solve your problem, it could means Speedfulfill app has a bug, in this case, kindly contact Speedfulfill team as soon as you can.Thank you.